Increasingly organisations are recognising human and financial costs of unresolved conflict. Retention of employees and customers, productivity, reputation and profitability are all at risk if there is no effective, integrated system for the prevention, management and resolution of workplace conflict.
CORP works with your organisation to develop a flexible customised, comprehensive range of options to minimise the hidden costs of preventable conflict, strengthen staff competencies in resolving conflict and reduce and effectively manage organisational conflict.
CORP Conflict Management Services empower employees to engage constructively to resolve conflict.
CORP has expertise to assist to resolve workplace conflict between individuals, within and between teams and between organisations. Our range of interventions are applied flexibly to meet the specific individual and organisational needs.
CORP mediators in Darwin and Alice Springs now provide conflict engagement for the Office of the Commonwealth Ombudsman who have established a restorative engagement program for the Australian Defence Force. CORP mediators travel across Australia to provide mediation for this scheme.
Workplace mediation can assist people to reach fair and practical solutions to workplace conflict. The process is designed to create a safe environment for parties in dispute to discuss their concerns and explore their options. This is done with the assistance of a trained and experienced mediator. The process typically involves:
Typically involves teams, work units and larger groups where there are a range of issues. Processes may include:
Conflict coaching provides one-on-one assistance and support for people seeking to improve the way they manage conflict and disputes. The coach assists the person to: